Reservations can be cancelled at no cost up to 14 days before arrival. In this case, the prepayment made will be fully refunded by the hotel. In the event of cancellation after this date, the hotel will refund 50% of the deposit paid, unless the cancellation was due to a special situation of force majeure or fortuitous accident. If the Guest proves this to be the case, the hotel will return the entire down payment. In case of no cancellation of the reservation and no-show on the day of arrival, the deposit is non-refundable. A prepayment for 40% of the booking value via the online payment system is required to guarantee the reservation.