Guests may cancel their reservation at any time. Cancellations for guaranteed reservations must be made in writing (including email). Cancellations for non-guaranteed provisional reservations can be made in any form.
For guaranteed reservations after payment:
Cancellations 14 or more days before the scheduled arrival date are free of charge – a 100% refund of the deposit, subject to the conditions below;
Cancellations less than 14 days before arrival result in the retention of the entire deposit;
Non-refundable reservations – the entire payment is non-refundable.
In lieu of a refund of the deposit, for cancellations 14 or more days before arrival, the Guest may change the date of their stay within the same season, subject to availability, at no cost. The deposit will be transferred to the new reservation. Changing the date will not result in any loss to the Property and is not binding on it.