Guest may cancel their reservation at any time. Cancellations for guaranteed reservations must be made in writing (including email). Cancellations for non-guaranteed provisional reservations can be made in any form.
For guaranteed reservations after payment:
Cancellations 14 or more days before the planned arrival are free of charge – a 100% refund of the deposit, subject to the conditions below;
Cancellations less than 14 days before arrival result in the retention of the entire deposit;
Non-refundable reservations – the entire payment is non-refundable.
In lieu of a refund of the deposit, for cancellations 14 or more days before arrival, the Guest may change the date of their stay within the same season, free of charge, subject to availability. The deposit will be transferred to the new reservation. Date changes cannot result in any loss to the Property and are not binding on it.